Shipping policy
Shipping Policy
Last updated: July 11, 2026
Processing Time
Orders are processed within 1–3 business days (Monday through Friday, excluding federal holidays). You will receive a shipping confirmation email with tracking information once your order has shipped. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Costs
We offer free standard shipping on all orders over $50. Orders under $50 are subject to a shipping fee calculated at checkout based on your location and selected shipping method.
Shipping Methods & Delivery Estimates
We ship via multiple carriers — including USPS, UPS, and FedEx — selected through Shopify at the time of fulfillment based on your location and order details. Estimated delivery timeframes after shipment are:
- Standard shipping: 3–7 business days
- Expedited shipping: 2–3 business days (if available at checkout)
- Overnight shipping: 1 business day (if available at checkout)
Delivery estimates are not guarantees. Actual delivery times may vary due to carrier delays, weather, or other circumstances outside our control.
Shipping Coverage
We currently ship within the United States only. We do not ship to P.O. boxes, APO/FPO addresses, or U.S. territories at this time.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can use this number to track your shipment directly on the carrier's website.
Lost or Damaged Shipments
If your order arrives damaged, please contact us at hello@nottherespf.com within 30 days of delivery with a photo of the damage. We will work to resolve the issue promptly. For lost shipments, please contact us and we will investigate with the carrier on your behalf.
Questions?
Contact us at hello@nottherespf.com.